Terms of Service
Issued by
- Company
- SAGA Insurance Brokers Private Limited
- IRDAI CoR
- No. 1181, Direct Broker (Life & General)
- CIN
- U66220CH2025PTC046472
- Effective date
- 12 October 2026
Acceptance of Terms
These Terms of Service (“Terms”) constitute a legally binding agreement between you (“User”, “Client”, “You”) and SAGA Insurance Brokers Private Limited (“Company”, “We”, “Us”). By browsing, accessing, or using our website, sagainsurancebrokers.com (the “Platform”), or our insurance broking services, you accept and agree to be bound by these Terms and acknowledge that you have read our Privacy Policy. If you disagree, do not use the Platform.
Regulatory Status & Role of the Broker
Registered Intermediary
The Company is registered with the Insurance Regulatory and Development Authority of India (IRDAI) under the IRDAI (Insurance Brokers) Regulations, 2018, as a direct broker (life and general).
Independent Advisory
As an insurance broker, we represent you, the client, and endeavour to provide fair and objective comparisons of the products of insurers with which we have arrangements. We are not an insurance company. We do not underwrite insurance risk or issue insurance policies directly.
No Underwriting Authority
Acceptance of risk, calculation of final premium rates, policy issuance, and settlement/rejection of claims remain the sole responsibility of the respective underwriting insurance company.
Client Representations & Utmost Good Faith (Uberrima Fides)
Insurance contracts in India are based on the legal doctrine of Utmost Good Faith. By using our services, you warrant that:
Full & True Disclosure
You have made complete, true, and accurate disclosures of all material facts, prior medical conditions, claims history, risk profiles, and ownership details in the proposal form.
Consequences of Non-Disclosure
Any misrepresentation, omission, fraud, or concealment of material facts may result in the voiding of the insurance policy, non-issuance, or outright repudiation of claims by the insurer, subject to applicable law (including Section 45 of the Insurance Act, 1938, in the case of life insurance policies).
Identity & Legal Capacity
You are at least 18 years old, legally competent to enter into contracts under the Indian Contract Act, 1872, and authorised to submit details of the persons or assets being insured and, where such details relate to other individuals (including minors), have obtained their consent or the verifiable consent of their parent or lawful guardian, as applicable.
We shall not be responsible for consequences arising solely from inaccurate, incomplete or misleading information provided by you, except to the extent attributable to our own acts or omissions or as otherwise required under applicable law.
Cancellations, Free Look Period & Refunds
Free Look Period
For eligible individual life and health policies, you are entitled to a “Free Look Period” (30 days from the date of receipt of the policy document, or such other period as prescribed under applicable IRDAI regulations) to review the terms and conditions of the policy and return it if you are not satisfied with them.
Refund Processing
If you elect to cancel your policy within the Free Look Period, the insurer processes the refund after deducting the proportionate risk premium for the period of cover, stamp duty and medical examination expenses, if any (and, for unit-linked policies, any change in unit value), as permitted under applicable IRDAI regulations. The Company does not charge cancellation penalties on mandated free-look returns.
Intellectual Property & Acceptable Use
All trademarks, logos, layout designs, and content on this Platform belong to the Company or its licensors. Users agree not to:
- Scrape, reverse engineer, index, or harvest data through bots, spiders, or automated scripts.
- Submit fraudulent, misleading, defamatory, or unlawful information.
- Attempt unauthorised access to the Company’s server architecture, APIs, or databases.
Limitation of Liability
To the maximum extent permitted by applicable Indian law:
- The Company is not liable for any direct, indirect, punitive, or consequential damages resulting from an insurer’s refusal to issue a policy, delay in claims processing, or claim repudiation, save to the extent attributable to the Company’s negligence, misrepresentation or breach of these Terms or applicable law.
- Nothing in these Terms shall limit or exclude the Company’s liability for fraud, gross negligence, wilful misconduct, or any liability that cannot be limited or excluded under applicable law, including the IRDAI (Insurance Brokers) Regulations, 2018 and the Consumer Protection Act, 2019.
Statutory Disclosures (Section 41 of the Insurance Act, 1938)
Prohibition of Rebates
The Company does not offer or permit rebates or inducements in connection with the purchase, renewal or continuation of insurance, except as permitted under applicable law.
Governing Law & Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the Republic of India. Any legal action, suit, or proceeding arising out of or related to these Terms or our services shall be subject to the exclusive jurisdiction of the competent courts located at Chandigarh, India. Nothing in this clause shall affect your right to approach the Insurance Ombudsman under the Insurance Ombudsman Rules, 2017, IRDAI through the Bima Bharosa portal, or a Consumer Commission under the Consumer Protection Act, 2019.
Contact Details
For notices, claims assistance, or regulatory queries, reach out to:
- Company
- SAGA Insurance Brokers Private Limited
- Principal Officer
- Mr. Abhinandan+91 99158 50551Principalofficer@Sagainsurancebrokers.com
- Phone support
- 1800-137-0001
- Registered office
- Plot No. 177, H&I Industrial Area Phase 1, Chandigarh 160002